Rescheduling due to contagiousness
First; text me right now! Please be considerate by letting me know as soon as you think you may or may not have to reschedule. 972-638-7205
Update as of the 2024-2025 flu season:
The 30% deposits will be charged for all rescheduling due to contagiousness/sickness. The deposit is 100% transferable to the rescheduled appointment if:
The new appointment is within four weeks of the original date.
A photo of a COVID test taken the day before the rescheduled appointment is provided.
Will I be charged for rescheduling?
Fees may be waived for appointments rescheduled in advance due to contagiousness concerns. Fees will be charged for cancellations, no-shows, and appointments rescheduled with only a few hours of notice. After repeated rescheduling/cancellations, clients may be required to make a nonrefundable prepayment to book future sessions.
If a client arrives for their appointment displaying symptoms of common contagious conditions (e.g., coughing, runny nose, swollen lymph nodes, undiagnosed nausea, or undiagnosed rashes), they must leave, and cancellation fees may apply as if it were a no-show.
Please text Erin Singleton right away if you have signs or symptoms of a contagious condition. 📞 972-638-7205
When can I reschedule?
For any potentially contagious condition, we can refer to your doctor’s diagnosis or guidelines from reputable sources such as the CDC, Johns Hopkins, The Mayo Clinic, or WebMD to determine when you are likely no longer contagious.
Here’s a link to the directory of basic info on common conditions from the UK’s National Health Services. Usually contagiousness guidelines are included.
COVID-19 Rescheduling Guidelines
First, text me right away to let me know what’s going on: 📞 972-638-7205
I’ll also be checking your mask for a proper fit at your next appointment.
You can come in for your appointment in these situations:
Known exposure to COVID-19 but no symptoms:
After a negative PCR test result 3-7 days after exposure or
After two consecutive negative at-home tests (antigen tests) taken the day before and the morning of your appointment.
Tested positive for COVID-19 and have symptoms:
At least 10 days after symptoms began and
At least 72 hours after symptoms completely subside.
Tested positive for COVID-19 but never developed symptoms:
10 days after the positive test and one negative test within 24 hours before the appointment (if no symptoms develop) or
After a single negative lab PCR test or
After three consecutive days of negative at-home rapid tests (if no symptoms develop).
Extremely mild symptoms that could be from COVID-19:
No diagnosed reason for symptoms: Reschedule for at least one week out and take a rapid COVID test 24 hours before the new appointment.
Suspect non-contagious cause (e.g., diagnosed autoimmune issue, headache, mild allergies): Take an at-home test within 24 hours before the appointment and wear a well-fitted N95 mask (I’m happy to provide one). If your N95 doesn’t fit properly and has gaps, reschedule for at least one week out and take a rapid COVID test 24 hours before the new appointment.
Totally unsure about exposure, symptom onset, or diagnosis, or have a unique situation:
Text me ASAP: 📞 972-638-7205
Alternatively: You can wait 14 days or more after any of the above situations before coming in.
In some case-by-case situations a doctor’s note of some kind may be both advisable and/or required in order to reschedule.